Shop Quality EV Rider CityBug Portable Mobility Scooter

Description

EV Rider Citybug Mobility Scooter

The CityBug is a unique and compact scooter ideal for in-home use and outdoors. It folds down to 20” in height, 20” in width and 34” in length making it easier to store in small spaces. The seat sits up higher and provides better eye contact and better access to counters at home or in the office setting. The scooter’s overall length (32.5 in.) makes it very maneuverable and allows it to perform very well in confined spaces or tight quarters with a very tight turning radius, and it is beautifully powered with a very powerful 270-watt motor/transaxle as well as fitted with two 12v12Ah SLA batteries approved for airline travel.

The CityBug is available in Metallic Red and Ice Blue

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PRODUCT SPECIFICATION

Model	S11E
Weight Capacity	250 Lbs (115kg)
Seat	Folding Mobility Seat, 16″
Tire Type	Solid Tires
Drive Wheel	22.8cm x 6.5cm(PU)
Front Caster (Wheel)	20cm x 5cm(PU)
Max Speed	4 Miles/Hr/ 6KM/H
Battery Specifications	12V 12Ah x 2pcs
Battery Range	Up to 8 Miles
Charger Type	2Amp, 100/240VAC Charger
Controller Type	S-Drive 45Amp

Motor Type	270W
Weight w/ Battery	67 Lbs/ 30.8KG
Weight W/O Battery	50 Lbs / 22.4KG
Battery Weight	18 Lbs / 8.4KG
Turning Radius	37” (95cm)
Suspension	None
Length	32” (82.5cm)
Width	20” (52cm)
Height	34” – 38” (87cm~97cm)

Seat Width	16” (40cm)
Seat Height	21” (54cm)
Seat Depth	12” (33cm)
Back Height	9” (22cm)
Wheel Base	21” (53.5cm)
Ground Clearance	2” (5cm)
Climbing Angle	3 Degree

Shipping & Returns

SHIPPING:

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the US, ensuring that we provide the very highest levels of responsiveness to you at all times.

(Please note that shipping to Hawaii and Alaska may be more expensive. if there is any changes in shipping rates for these two locations upon processing your order, we will contact you to further advise of your options.)

The time frame for order delivery is divided into two parts:

1: processing time.
Order verification, quality check, and packaging. Processing time usually takes 24-48 hours.

2: shipping time.

Once an order has shipped (24 to 72 hours) You will receive an email with the tracking number and the package should deliver to you within 5 business days.

For whichever reason you did not receive a tracking number within 72 hours, feel free to contact us at: [email protected]

RETURNS:

We offer a 30-day return policy if you are not 100% satisfied with your product.

These are the products included in the 30-day return policy:

Electric wheelchairs.
Manual wheelchairs.
Lightweight wheelchairs.
All other Wheelchairs
Electric scooters.
Power lifts.
Walkers.
Rollators.
Patient Lifts
Wheelchair Ramps
Walkers & Rollators
Hospital/Home Care Beds
Mattresses
Geri Chairs
Overbed tables
Bathroom Transfer Benches

To qualify for a return you will need to contact us first and obtain a RA# and return address.
All items must come back in their original packaging and in good/unused condition and must be received back at the warehouse within 30 days.
There is a 15% restocking fee and the customer is responsible for all shipping fees associated with the order.

Please note that all returns must be shipped back to us within 72 hours of receiving the return label or the return authorization. If the item is not sent out within 72 hours of return approval especially if the item comes back after the 30 days expires we will no longer be able to accept the return and the customer will be required to arrange for the item to be picked back up from us.

We do not currently offer returns for:

Wheelchair cushions.
Cushions.
Ultra-lightweight chairs.
Custom orders.
Parts.
Any Accessories.
Slings for patient lifts
Demo & Or Custom orders at discounted pricing.
Personal Care items

in case you receive your Item damaged, we require that you get in touch with us within 48 hours of delivery to report the damages in order to consider it damage upon delivery.

(For items marked as custom orders please read in the bottom of this page)

Please note that we cannot take any cancellations and or returns on any custom orders (Items marked custom item) after production starts (24 hours)

If a customer refuses the package at the time of delivery, then the customer will be responsible for all shipping fees.

*Please note that during these difficult inflation times Items may take longer than usual to process and ship. your kind patience is much appreciated.

It is also Important to take note that while we do offer free shipping on all items above $99 however, when ordering certain heavy Items to residential addresses there may be a liftgate delivery fee associated with the carrier amd or for other orders with special delivery.that we just pass on to you we will advise you after placing the order if that’s the case.

** Custom Orders **

by ordering any item stated to be a custom product and or Top Medical Exclusive Item, you agree that we have a very strict return policy on items shipping overseas through custom ordered. For these special orders we will not accept any returns or refunds after placing an order. if an Item arrives damaged we will work directly with you to fully troubleshoot the product and to get all parts needed to make sure your product is in working and good condition. In case we are not able to get the product to work after making all efforts of troubleshooting and providing damaged parts (maximum 30 days) and or if it is determined that the item cannot be fixed then we will go ahead and issue a refund and or replace the device for you. We require you to report any shipping damages or defects within 48 hours of shipping.