Vive Health Waterbase Pillow v2
Vive Health Waterbase Pillow v2 Features
Quickly adjusts to conform to the head and neck while shifting positions in your sleep for optimal support throughout the night.
Provides comfortable cushioning that is perfect for side, stomach, and back sleepers.
CUSTOMIZABLE WATER BASE
Create a soft to the firm cushion by adding up to five quarts of water to the internal water bladder.
CUSHIONING MEMORY FOAM LAYER
The top layer is made with crushed memory foam for added softness.
EASY TO FILL
Includes a funnel tool to easily fill the water base and open and close the fill valve.
Constructed with latex-free nylon material, the water bladder is durable and leakproof.
For providing comfortable support for the head and neck while sleeping and resting.
For promoting a neutral head and neck position for proper spinal alignment while sleeping.
Dimensions: 26” by 18”
Holds up to 130 ounces of water
Shredded memory foam
Nylon PVC water bladder
What Type of Water To Use:
Distilled water (most recommended)
Pre-boiled water which has been cooled to room temperature
Tap water (no chemicals need to be added)
Well water: It is recommended to add one drop of bleach per liter to eliminate any impurities or bacteria
Water filling should be changed at least once every six months
Spot clean the water base pillow with a damp cloth and allow it to air dry completely before use
Do not machine wash or dry
Do not bleach
Xtra-Comfort Water Base Pillow
Product Number: CSH1065WHT
Shipping Weight: 3.4 pounds
Shipping & Returns
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the US, ensuring that we provide the very highest levels of responsiveness to you at all times.
(Please note that shipping to Hawaii and Alaska may be more expensive. if there is any changes in shipping rates for these two locations upon processing your order, we will contact you to further advise of your options.)
The time frame for order delivery is divided into two parts:
1: processing time.
Order verification, quality check, and packaging. Processing time usually takes 24-48 hours.
2: shipping time.
Once an order has shipped (24 to 72 hours) You will receive an email with the tracking number and the package should deliver to you within 5 business days.
For whichever reason you did not receive a tracking number within 72 hours, feel free to contact us at: firstname.lastname@example.org
We offer a 30-day return policy if you are not 100% satisfied with your product.
These are the products included in the 30-day return policy:
- Electric wheelchairs.
- Manual wheelchairs.
- Lightweight wheelchairs.
- Electric scooters.
- Power lifts.
- Patient Lifts
- Wheelchair Ramps
- Walkers & Rollators
To qualify for a return you will need to contact us first and obtain a RA# and return address.
All items must come back in their original packaging and in good/unused condition and must be received back at the warehouse within 30 days.
There is a 15% restocking fee and the customer is responsible for all shipping fees associated with the order.
Please note that all returns must be shipped back to us within 72 hours of receiving the return label or the return authorization. If the item is not sent out within 72 hours of return approval especially if the item comes back after the 30 days expires we will no longer be able to accept the return and the customer will be required to arrange for the item to be picked back up from us.
We do not currently offer returns for:
- Wheelchair cushions.
- Ultra-lightweight chairs.
- Custom orders.
- Slings for patient lifts
- Demo & Or Custom orders at discounted pricing.
in case you receive your Item damaged, we require that you get in touch with us within 48 hours of delivery to report the damages in order to consider it damage upon delivery.
Please note that we cannot take any cancellations and or returns on any custom orders after production starts (24 hours)
If a customer refuses the package at the time of delivery, then the customer will be responsible for all shipping fees.
*Please note that during these difficult inflation times Items may take longer than usual to process and ship. your kind patience is much appreciated.
It is also Important to take note that while we do offer free shipping on all items above $99 however, when ordering certain heavy Items to residential addresses there may be a liftgate delivery fee associated with the carrier that we must pass on to you. we will advise you after placing the order.
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